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Search results for “loyal guests”
The Changing Face of Revenue Management
12/12/2011
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10:22:04 AM
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Just a couple of years ago it would’ve been crazy to find a marketing VP from an online reputation management company on that panel but times have changed. Today, many traditional aspects of marketing have moved to revenue managers who are tasked with determining the right channel and price to sell inventory.
How to encourage referrals
10/08/2011
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8:36:20 AM
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In July I wrote about how to retain loyal guests. Today I’d like to take that one step further and explain how to turn those loyal guests into brand ambassadors who drum up business for you.
Taking off with online distribution in a big way but with feet firm on all channels
11/13/2009
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10:30:23 AM
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Bearish sentiments have gripped the travel industry globally for quite a while now. But despite the global recession, the online travel marketplace in China is growing rapidly.
Discounting Is Not the Answer
08/12/2009
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8:46:11 AM
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Creative ideas, promotions and marketing are effective alternatives to discounting your prices. Maximising revenue from existing bookings and adding value to your guest's experiences will ensure more repeat business and optimised profits.
More hotels than ever now paying commissions
09/11/2009
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1:39:59 PM
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More hotels than ever are paying agent commissions. And the vast majority of hotels say agents are important partners.
Beating Negative Hotel Reviews: An Action Plan for Proactive Reputation Management
06/24/2009
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11:01:02 AM
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A negative online reputation can severely limit a hotel’s ability to succeed today. With more and more people using the internet to make their travel plans, reviews by other travelers are playing an increasingly large role.
2011 Opening of Grand Hyatt Hyderabad builds Hyatt's presence in India
05/23/2008
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10:52:00 AM
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Thursday, 22 May 2008:A definitive management agreement has been signed by affiliates of Global Hyatt Corporation and Lanco Hills Technology Park Private Limited, for the 400-room Grand Hyatt Hyderabad, due to open in Hyderabad, India in early 2011.
How can loyalty programmes boost sales effectively
01/24/2007
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10:13:00 AM
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“Loyalty programmes are built on the key assumption that they build loyalty and I am not so sure that is still the case.” (1/22/2007)
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